A few “Color Tip of the Weeks” ago, paint primer was my beef. I had picked up a can of Lowes brand primer and did not have a satisfying experience. A representative from Valspar, the name brand paint for Lowes spotted my post and rectified the wrong by issuing a full refund for the primer (three weeks to the day of my first post). This professional gesture restored my opinion of the brand and I am truly impressed with the customer service department for Valspar. Although I stick to the comments as stated in my previous post, the fact that the company stood behind their product really left me with a positive impression.
The lesson for today:
* There is much to be said for good customer service.
Good customer service saves the day